Privacy Policy

Data Controller & Responsible Party: Ramachandran Arumugam Velmurugan (CEO & Lead Developer) is the data controller for FilesMagicAI and responsible for privacy and legal compliance. FilesMagicAI ("we," "us," "our") operates the macOS application FilesMagicAI and the website at https://1dot.ai and https://1dot.ai/filesmagic. We are committed to protecting your privacy and complying with global privacy laws including CalOPPA, GDPR, CCPA/CPRA, and more.

1. Information We Collect

• Account & Subscription Data: Email address, phone number.
• Payment Data: Billing name, billing address, payment method details (via Paddle or Stripe).
• Usage & Analytics: Device identifiers, crash logs, usage metrics collected via Google Analytics.
• Cookies & Tracking: Standard cookies and similar technologies to operate our service and analyze usage.

2. How We Collect Information

• Directly: When you subscribe, contact support, or otherwise provide data.
• Automatically: Via our app and website (analytics, cookies).
• From Third Parties: Payment processors (Paddle, Stripe), analytics providers.

3. Use of Your Information

• To provide, maintain, and improve FilesMagicAI.
• To process subscriptions and payments.
• To communicate updates, offers, and support.
• To comply with legal obligations.

4. Legal Bases for Processing (GDPR)

• Consent: When you agree to analytics or marketing communications.
• Performance of Contract: Managing your subscription and providing the service.
• Legitimate Interests: Improving our app, fraud prevention, and analytics.
• Legal Compliance: To comply with applicable laws.

5. Sharing & Disclosure

• Service Providers: Paddle, Stripe, Google Analytics, hosting providers.
• Legal Requirements: If required by law or to protect rights.
• Business Transfers: In connection with any merger, acquisition, or sale.

6. Order Processing & Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. When you make a purchase, your personal data (name, email, and billing information) is shared with Paddle to process the transaction and manage your subscription.

7. International Transfers

Your data may be processed in the U.S. or other countries. We use standard contractual clauses and other safeguards to ensure adequate protection.

8. Your Rights

• GDPR (EU): Access, rectification, erasure, restriction, portability, objection.
• CCPA/CPRA (CA): Right to know, delete, opt-out of sale (we do not sell personal data), non‑discrimination.
• CalOPPA (CA): Right to request notice of collection practices and to have your data removed.

To exercise any rights, contact us at 1dotaidev@gmail.com.

9. Cookies & "Do Not Track"

We use cookies for essential functionality and analytics. Most browsers support a "Do Not Track" signal, but we do not currently respond to it. You can disable cookies via your browser settings.

10. Security

We implement industry‑standard measures (encryption, access controls) to protect your data.

11. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined, or as required by law.

12. Children's Privacy

Our service is not directed to children under 16. We do not knowingly collect data from minors.

13. Changes to This Policy

We may update this policy. We'll post changes here with a new "Last Updated" date.

14. Contact Us

If you have questions, privacy requests, or legal notices, please contact Ramachandran Arumugam Velmurugan (CEO & Lead Developer) at 1dotaidev@gmail.com. For billing inquiries, you may also contact our Merchant of Record, Paddle, directly via their support portal.

Business Address:
FilesMagicAI / 1dot.ai
Coimbatore, Tamil Nadu, India